FAQ
General Questions
What languages do you work with?
I provide services in the following language pairs:
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English ↔ Macedonian
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Serbian → English
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Serbian → Macedonian
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How do you handle confidentiality and data security?
I treat all client materials with the highest confidentiality. Before starting any project, I can sign a Non-Disclosure Agreement (NDA) if required. All files are stored securely and deleted upon project completion unless otherwise specified.
What payment methods do you accept?
I accept payments through:
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Payoneer
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Native Teams
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Wise
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Wire transfer
Translation Services
What are your typical turnaround times for translations?
My standard turnaround times are:
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Up to 2,000 words: 1-2 business days
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2,000-5,000 words: 2-3 business days
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5,000-10,000 words: 3-5 business days
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Large projects: Custom timeline based on project scope
What industries do you specialize in?
I have extensive experience in translating content for:
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Medical and healthcare documentation
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Legal and judicial documents
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Technical and engineering materials
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Academic and research papers
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Literary and publishing content
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Business and marketing materials
How do you ensure translation quality?
My quality assurance process includes:
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Initial translation using industry-standard tools
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Thorough proofreading and editing
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Terminology consistency check
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Final quality review before delivery
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Client review period for any necessary adjustments
What file formats do you work with?
I work with:
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Microsoft Office formats (Word, Excel, PowerPoint)
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PDF files
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Subtitle formats (SRT, SBV, TXT)
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Other formats available upon request
Editing Services
What types of editing services do you offer?
I provide three levels of editing:
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Proofreading: Grammar, spelling, punctuation, and formatting
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Copyediting: Language clarity, consistency, and style
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Developmental editing: Content organization, structure, and clarity
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How does the revision process work?
The editing process typically includes:
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Initial review and editing
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One round of revisions based on your feedback
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Final review and adjustments
Additional revision rounds can be arranged if needed.
Content Writing
What is your content writing process?
My content creation process involves:
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Understanding your requirements and target audience
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Research and outline development
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First draft creation
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Revisions based on your feedback
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Final polishing and delivery
Do you provide SEO-optimized content?
Yes, I can incorporate relevant keywords and SEO best practices into your content upon request. This includes research for appropriate keywords and implementing them naturally within the text.
Subtitling Services
What is your subtitling process?
The subtitling process includes:
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Video content review
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Translation and timing
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Subtitle synchronization
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Quality check for timing and accuracy
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Final format delivery
What subtitle formats do you work with?
I work with standard subtitle formats including SRT, TXT, and SBV files, compatible with most video platforms.
Self-Publishing
Consultation
What self-publishing services do you offer?
I provide guidance on:
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Manuscript preparation
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Publishing platform selection
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Format requirements
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Distribution options
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Marketing strategies
Which self-publishing platforms do you have experience with?
I can assist with publishing on major platforms including Amazon KDP, IngramSpark, and others.
Project Management
How do we get started?
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Contact me with your project details
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Receive a custom quote
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Review and sign the service agreement/contract
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Process initial payment (if applicable)
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Agree on timeline and deliverables
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Project kickoff
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Regular updates throughout the process
What does the service agreement cover?
The service agreement is a comprehensive document that protects both parties and includes:
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Detailed project scope and deliverables
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Timeline and milestone dates
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Payment terms and schedule
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Revision policy (number of included revisions)
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Confidentiality and NDA terms
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Intellectual property rights and usage
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Cancellation and refund policy
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Communication expectations
What information do you need to provide a quote?
Please provide:
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Service type required
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Word count or project scope
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Target language (if applicable)
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Desired completion date
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Any specific requirements or preferences
Do you offer rush services?
Yes, rush services are available for urgent projects, subject to availability and additional fees. Please inquire for specific timelines and rates.